Call/text 720-498-9601 to reach an on-duty Ambassador. On-duty hours listed here.
Ambassadors can help with:
Trash, broken glass, and biohazard removal and cleanup on sidewalks and streets
Graffiti removal on building exteriors, light poles, mailboxes, etc.
Wellness checks and interventions with homeless individuals
Discouraging unwanted behavior
Our hardworking Ambassadors are not police officers, mental health professionals, or conflict de-escalation experts. Their presence often helps deter unwanted behavior and leads to cleaner, safer streets and sidewalks on The Hill, but Ambassadors are not replacements for police or trained Crisis Intervention responders. If you see something dangerous or illegal happening, call 911.
Use the city's Inquire Boulder tool to report unsanctioned camping on and around The Hill.
Reports made through Inquire Boulder are guaranteed a response from city staff.
Reporting unsanctioned camping helps the city collect data and can influence the allocation of police presence and resources.
You can also download the Inquire Boulder app for easier reporting.
Boulder Police:
Non-Emergency: call 303-441-3333to report a non-emergency crime or to request police presence on The Hill.
You can also use BPD's Report a Crime online formto report non-emergency crimes where there is no suspect information. If you have suspect information, call the non-emergency number above.
Reporting crimes and dangerous behavior associated with homelessness helps the city collect crime data and can influence the allocation of police presence and resources.
Emergency: call 911 for emergencies and to report dangerous behavior or crimes-in-progress.
If the undesirable behavior is not dangerous or illegal, consider contacting the Boulder Ambassadors instead.
More Info & Homelessness Services
Learn more:
Boulder Beat's Homelessness 101- A series of stories from the Boulder Beat to provide crucial context and data regarding homelessness in Boulder.
In Boulder County, people experiencing homelessness can access services and housing resources through Coordinated Entry, a short screening in which questions are asked to determine needs and match them with services. During the process, people are also assessed for possible Diversion Services: a specialist can provide financial (e.g., bus passes, car repairs) or non-financial (e.g., landlord discussions) assistance to resolve homelessness immediately.
Community Resources for the Homeless - These are homelessness resources compiled by the Boulder Shelter, including a 2-page printout that's great to have on hand for anyone in need of housing and homelessness services.
Boulder Shelter - Provides temporary overnight shelter for Boulder's homeless, with increased resources and capacity during dangerous weather. The city is also in the process of opening a day shelter.
Streetscape- A local nonprofit organization that provides food, clothes, survival gear, peer-to-peer mentoring, housing and job assistance, and more to the unhoused community in Boulder County.